GENERAL TERMS AND CONDITIONS

TERMS AND CONDITIONS OF PURCHASE AND USE

1. INTRODUCTION
This document (together with the documents mentioned in the appendix) sets out the conditions governing the use of this website (www.ge-store.ch) and the purchase of products (hereinafter referred to as the "Conditions"). We ask that you read the Conditions, our cookie, data protection and privacy policies (hereinafter jointly referred to as "Data Protection Policies") carefully before using this website. By using this website or placing an order, you are bound by these Conditions and our Data Protection Policies. If you do not agree to the Conditions and Data Protection Policies, do not use this website. These Conditions may change. It is your responsibility to read them from time to time as the Conditions will apply at the time you use the site or at the conclusion of the relevant Agreement (as defined below). If you have any questions regarding the Conditions or the Data Protection Policies, please contact us using the contact form. If you prefer, the Agreement (as defined below) may be executed in any of the languages in which the Conditions are available on this site.

2. OUR DATA
A venda de mercadorias neste site é realizada sob o nome Ge-Store , Geovana Puppio, registrada sob número CHE-270.188.878, com endereço na Schutzenmatte B4 6362, Stansstad, com o endereço de e-mail [email protected], número de telefone +41 76 445-2885.

3. YOUR DATA AND YOUR VISITS TO THIS SITE THE PERSONAL INFORMATION OR DATA PROVIDED BY YOU SHALL BE PROCESSED IN ACCORDANCE WITH THE DATA PROTECTION POLICIES. BY USING THIS SITE, YOU AGREE TO THE PROCESSING OF YOUR INFORMATION AND DATA, AND YOU DECLARE THAT ALL INFORMATION AND DATA PROVIDED IS TRUE AND ACCURATE.

4. USE OF OUR WEBSITE
By using this site and placing orders through it, you agree to the following:
i. Use this site only for making inquiries and placing legally valid orders.
ii. Not to make false or fraudulent requests. If we consider that such a request has been made, we will authorise its cancellation and inform the competent authorities.
iii. Provide your email, postal address and/or other contact details truthfully and accurately. You also agree that we may use this information to contact you in relation to your order if necessary (see our Privacy Policy). If you do not provide us with all the information we need, you will not be able to place your order. By placing an order on this site, you represent that you are over 18 years of age and legally qualified to sign binding contracts.

5. AVAILABILITY OF THE SERVICE
The delivery service for the articles offered on this site is available Switzerland and the European Union.

6. FORMALISING THE CONTRACT
To place an order, you must follow the online purchasing procedure and click on "Checkout". You will then receive an e-mail confirming receipt of your order (the "Order Confirmation"). You will also be informed by e-mail of the shipment of your order (the "Shipment Confirmation"). These Conditions and the Contract constitute a written agreement between us.

7. TECHNICAL METHODS FOR CORRECTING ERRORS
If you detect that an error has occurred when entering your personal data during your registration as a user of this website, you can modify them in the "My Account" section. In any case, you can correct errors related to the personal data provided during the purchase process by contacting customer service at the telephone number +41 76 445-2885 or by e-mail at [email protected], as well as exercising the right of rectification contemplated in our Privacy Policy. This site displays confirmation boxes in various sections of the purchase process that do not allow you to proceed with the order if the information in these sections has not been provided correctly. In addition, this site provides details of all items added to your cart during the purchase process so that before you make payment you can modify the details of your order. If you detect an error in your order after the payment process has been completed, you should immediately contact our customer service, telephone or email address above to correct the error.

8. PRODUCT AVAILABILITY
All product orders are subject to availability and if the advertised product is not available, there will be an alert next to the price. However, due to an error, it is possible that there are some difficulties regarding the supply of the products ordered or that there are no more items in stock. We reserve the right to provide information on substitute products of the same or higher quality and value that you may order, or, if you do not wish to order substitute products, we will refund any amount you have paid.

9. REFUSAL TO PROCESS AN ORDER
We reserve the right to remove any products from this site at any time or to modify any of its materials or content. Whilst we will always endeavour to process all orders, there may be exceptional circumstances which require us to refuse to process an order once an Order Confirmation has been submitted. We reserve the right to do so at any time. We will not be responsible for removing any product from this site, or for removing or modifying any material or content on the site, or for our failure to process an order after an Order Confirmation has been submitted. If your Order has been confirmed and we remove any of your chosen products and/or remove or modify any material or content in the products, we will send you an email alert with information about substitute products of the same or higher value and quality that you may order. If you do not wish to order the substitute products, we will refund any money you have paid.

10. DELIVERY
Notwithstanding Section 8 above concerning product availability, and except in extraordinary circumstances, we will endeavour to dispatch your order with the product(s) listed on each Delivery Confirmation before the date indicated on the relevant Delivery Confirmation or, if no delivery date is specified, the estimated delivery time indicated at the time of selecting your method of payment. In the event of unforeseen circumstances or force majeure, where it will not be possible to deliver the product within the estimated delivery time indicated, we will use our best endeavours to deliver the product as soon as possible and will indicate the new estimated delivery time or date. However, delays may occur for reasons such as unforeseen circumstances or due to the delivery area. About the virtual gift card, we deliver it on the date indicated by you at the time of placing the order. If, for whatever reasons, we are unable to meet the delivery date, we will inform you of the situation, giving you the option to continue with the purchase, set a new delivery date or cancel the order with a full refund of the amount paid. In any event, please bear in mind that we do not carry out domestic deliveries on Saturdays, Sundays and on bank holidays. For the purposes of these Conditions, "delivery" shall be understood to have taken place or the order "delivered" when you or a third party of your nomination, such as a doorman or receptionist of your building or condominium, is physically in possession of the goods, which will be shown on signature of the order receipt at the delivery address indicated. In case of shipment outside Switzerland, customs expenses may be charged by the destination country and are entirely the responsibility of the buyer.

11. INABILITY TO DELIVER
We will try to deliver your order and if this is impossible for us, we will try to find a safe place to drop it off. If we cannot find a safe place, your order will be forwarded to our warehouse. We will also leave a note stating where your order is and what to do to have it delivered again. If you are not at the delivery location at the agreed time, we ask that you contact us so that we can arrange delivery for another day. If, after 30 days from the date on which your order is available for delivery, it cannot be delivered for reasons for which we are not responsible, we may assume that you wish to cancel the Contract and the Contract will be terminated. As a result of termination of the Contract, we will return to you all payments from you that we have received including the delivery charge (other than any additional costs arising from your choice of any method of delivery other than the simple delivery method offered by us) without any undue delay. Please note that carriage arising on termination of the Contract may incur an additional cost, which we may pass on to you.

12. PRODUCT RISK TRANSFER AND OWNERSHIP
The products will be under your responsibility from the time of delivery as described in Clause 10 above. You will take title to the products when we receive full payment of the amounts due, including delivery charges, or at the time of delivery (as defined in Clause 10 above), if later.

13. PRICE AND PAYMENT
The price of the products will always be stipulated in our items, except in the case of an obvious error. Although we make every effort to ensure that the prices displayed on the website are correct, errors may occur. If we discover an obvious error in the price of any of the products ordered, we will inform you as soon as possible. If we are unable to contact you, we will consider the order cancelled and all amounts paid will be refunded in full. The prices of the products on the website include taxes, but exclude shipping charges, which are added to the total price when you indicate the delivery address and choose the delivery method, as indicated in our Shopping Guide (see Delivery Rates section). Prices may change at any time. However, except as stipulated above (obvious error), changes should not affect orders for which we have sent an Order Confirmation. Once you have selected all the items you wish to purchase, they will be added to your shopping cart. The next step is to place your order and make payment. For this purpose, you should follow the steps of the purchasing process, indicating or verifying the information requested at each step. In addition, throughout the buying process, before payment, you can change the data of your order. You have a detailed description of the purchasing process in the Purchasing Guide. Furthermore, if you are a registered user, a record of all orders placed by you will be available in the "My Account" area. You can use the following cards as payment methods, in the credit card function: Visa, Mastercard and American Express, Paypal, TWINT and PostCard are also accepted. To minimize the risk of unauthorized access, your credit card data will be encrypted. Once we receive your order, we will pre-authorize your card to ensure that there are sufficient funds to complete the transaction. Your card will be charged when your order leaves the warehouse. If your payment method is PayPal, the charge will be made when we confirm your order. When you click "Checkout", you will confirm that the credit card is yours. Credit cards are subject to verification and authorization by the card issuer. If the entity does not authorize payment, we will not be liable for any delays or failures in delivery and will not be able to formalize any Contract with you.

14. PURCHASING GOODS AS A VISITOR
The function to purchase goods as a visitor is also not available on the site. 

15. EXCHANGE/RETURN POLICY
15.1 Statutory right to withdraw Right to withdraw If you are contracting as a consumer, you have the right to withdraw within 7 days without giving any reason. The repentance period will expire after 7 days from the day the goods are delivered to you or a third party - other than the delivery person - indicated by you acquiring physical possession of the goods, or, in the case of multiple goods in a separately delivered order, after 7 days from the date you or a third party indicated by you acquired physical possession of the last goods in an order. To exercise your right of withdrawal, you may notify us by sending an e-mail to [email protected], by writing to us via our contact form or by customer service informing us of your decision to exercise your right of withdrawal by an unequivocal statement (example: a letter sent by post or e-mail). To respect the withdrawal period, simply send your communication regarding your exercise of the right of withdrawal before the withdrawal period expires. 
15.2 Common provisions You will not have a right of withdrawal when it comes to the delivery of the following products: i. Personalised items ii. Music CDs and DVDs without original packaging. iii. Sealed goods that are not suitable for return for hygiene reasons and have been opened after delivery. Your right of withdrawal will apply exclusively to products that are returned in the same condition in which you received them and only for products purchased on www.ge-store.ch. No refund will be given if the product has been used after opening, or for products that are not in the same condition as when delivered or if they have been damaged. So, take care of the products while they are in your possession. Return the products with all original packaging and instructions, plus any other documents attached to the product, if any. You should always send the product for return together with the receipt you will receive on delivery of the product. You will find a summary of how to exercise this right of withdrawal upon receipt of your order.
15.2 Returns of defective products If, at the time of delivery, you find that the product is not as stipulated in the contract, you must contact us immediately via our contact form, providing the details of the product and the damage suffered; you can also call +41 76 445-2885. We will indicate the method of return. We will carefully examine the returned product and inform you by e-mail, within a reasonable period, whether the product can be exchanged or whether you are entitled to a refund (as appropriate). The refund or replacement of the item must take place without undue delay. If a defect or damage is confirmed in the returned products, we will issue a full refund, including any delivery and return fees you have accrued. The refund will always be paid by the same method used by you for your purchase. All rights recognised under current legislation will, in any case, be assured.
15.3 Exchange In addition to the legal cases, provided in the Code of Consumer Protection, we accept and authorize, by mere liberality and aiming at customer satisfaction, the exchange of our products provided that the following requirements are met: i. The exchange of products will be made within a maximum period of 30 (thirty) days from the date of purchase, upon presentation of the purchase invoice and provided that the item has not been worn; ii. We will only authorize the exchange of products with the internal label; iii. We do not exchange products without the presentation of the invoice; iv. The exchange of underwear and beachwear, with or without hygienic adhesive, will not be allowed. v. We do not exchange earrings, socks and accessories without the original packaging and fragrances without the original sealed packaging; vi. We do not exchange products that have been repaired at the customer's request; vii. The exchange amount will be as printed on the purchase ticket. We reserve the right to refuse any exchange if any of the above requirements are not met, as well as if the use of the product is evident, whether for its own purposes (customer use) or for advertising campaigns, productions and others. The purpose of the Exchange Policy is customer satisfaction, therefore, exchanges of products that were purchased for use in photography, advertising, campaigns, etc. will not be accepted. For these situations, if this is the client's interest, he/she can talk to our Production Service, through our Communication Department, which meets the specific demands of partial loans for fashion editorials in magazines. The Exchange Policy is an additional benefit that does not affect the legal guarantees and other rights granted to consumers by Brazilian law.

17. LIABILITY AND WAIVER OF LIABILITY, STATUTORY RIGHTS OF THE CONSUMER
Except where expressly stated in these Conditions, our liability in respect of any product purchased from our site will be strictly limited to the purchase price of that product. We shall not be liable for the following losses regardless of their source: i. loss of revenue or sales; ii. operating loss; iii. loss of profits or contracts; iv. loss of anticipated savings; v. loss of data; and vi. loss of business or management time. Due to the open nature of this site and the possibility of errors in the storage and transmission of digital information, we do not warrant the accuracy and security of information transmitted or obtained through this site except as expressly stated on this site. All descriptions, information and product materials displayed on this site are provided "as is", without express or implied warranties, except as legally provided. In this regard, if you are contracting as a customer or user, we are obliged to deliver goods which conform to the Contract, any lack of conformity existing at the time of delivery remaining your responsibility. It is understood that the goods conform to the Contract when they: (i) meet the description given by us and possess the qualities which we present on this site; (ii) are fit for the purposes for which goods of this type are normally used; (iii) exhibit the quality and performance normally present and expected in goods of this type. To the extent permitted by law, we exclude all warranties except those which cannot be excluded legitimately.

18. INTELLECTUAL PROPERTY
You acknowledge and agree that all copyright, trademarks and other intellectual property rights in the materials or content provided as part of the Site always belong to us or those granting us their licence to use. You may use such material only as expressly authorised by us or our expressly authorised licensors. This does not prevent you from using this site to the extent necessary to copy the information on your order or your contact details.

19. VIRUSES, PIRACY AND OTHER CYBER ATTACKS
You must not misuse this site by intentionally introducing a virus, Trojan horse, worm, logic bombs or any technologically harmful software or material. You must not attempt to access, without authorisation, this site, the server on which it is hosted or any server, computer or database relating to our site. You agree not to attack this site via any service rejection attacks or distributed service rejection attacks. Failure to comply with this Section shall be considered an infringement as defined by applicable regulations. We will report any failures to comply with this regulation to the corresponding authorities and will cooperate with them to discover the identity of the person responsible for the attack. Likewise, in the event of a failure to comply with this Clause, authorization to use this website shall be suspended immediately. We will not be held liable for any damages or losses resulting from a denial of service attack, viruses, other technologically harmful or damaging software or material that may affect your computer, IT equipment, data or materials as a result of using this site or downloading content from it or from another site you are redirected to.

20. LINKS FROM OUR WEBSITE
If our site contains links to other third party sites and materials, these links are provided for your information only and we do not have any control over the content of those sites or materials. Consequently, we will not accept any liability for any damages or losses arising from their use.

21. WRITTEN COMMUNICATION
Applicable law requires that some of the information or communications we send to you must be in writing. By using this site, you agree that most communication between you and us will be electronic. We will contact you by e-mail or provide you with information by means of notices on this site. For contractual reasons, you agree to use these means of electronic communication and you accept that all contracts, notices, information and other communications that we send to you electronically comply with the legal requirement that they be in writing. This condition does not affect your statutory rights.

22. NOTIFICATIONS
Notices from you to us should preferably be sent via our contact form. Notwithstanding the provisions of Section 22 above and unless otherwise stated, we may send you notices by email and at the postal address you provided to us when placing your order. Notices will be understood to be received and effective as soon as they are posted on our website, 24 hours after they are sent by email or three days after the date of posting of any letter. As proof that notice has been sent, it shall be sufficient to prove, in the case of a letter, that it was correctly addressed, that the correct postage has been paid and that it was duly sent to the post office or to a post office box, and, in the case of an e-mail, that the notice was sent to the e-mail address specified by the recipient.

23. TRANSFER OF RIGHTS AND OBLIGATIONS
The Agreement is binding on both Parties, as well as our respective successors, persons who have benefited from transfers made by us and heirs. You may not assign, assign, encumber, or otherwise transfer an Agreement or any rights or obligations under this Agreement without our prior written consent. We may assign, assign, encumber, sub-contract or otherwise transfer a Contract or any of our rights or obligations under it at any time during the term of the Contract. For the avoidance of doubt, such transfers, assignments, embargoes or other transfers shall not affect the rights that, as applicable, you have as a consumer recognised by law or cancel, reduce or limit in any way the express or implied warranties that we may have given you.

24. EVENTS BEYOND OUR CONTROL
We will not be liable for any defaults or delays in performing our obligations under the Contract where caused by events beyond our reasonable control ("Force Majeure"). Force Majeure includes any act, event, failure to perform, omission or accident beyond our reasonable control, including, but not limited to, the following: i. Strike, blockade or other forms of protest. ii. Civil unrest, riot, invasion, terrorist attack or terrorist threat, war (declared or undeclared) or threat or preparation for war. iii. Fire, explosion, storm, flood, earthquake, landslide, epidemic or any other natural disaster. iv. Impossibility of using trains, boats, aircraft, motor transport or other means of transport, public or private. v. Impossibility of using public or private telecommunications systems. vi. Decisions, decrees, laws, regulations or restrictions of any government or public authority. vii. Strikes, failure or accidents in sea or inland waterway transport, postal transport or any form of transport. It should be made clear that our obligations under the Contracts are suspended for the period during which the Force Majeure takes effect and that we will be given an extension of time to perform those obligations for a period of time equal to the duration of the Force Majeure situation. We will provide all reasonable remedies to terminate the Force Majeure situation or to find a solution to enable us to perform our obligations under the Contract despite the Force Majeure situation.

25. RIGHTS OF WITHDRAWAL
Failure on our part to require strict performance by you of any of your obligations under an Agreement or these Conditions, or failure on our part to exercise our rights or actions under this Agreement or the Conditions, shall not constitute a waiver or limitation of such rights or actions or relieve you from compliance with such obligations. The waiver by you of a specific right or action shall not constitute a waiver of other rights or actions arising under the Contract or the Conditions. A waiver by us of any of the Conditions or of any rights or actions arising under the Agreement will be without effect unless expressly stated to be a waiver of rights and will be formalised and notified to you in accordance with the provisions of the Notices section above.

26. PARTIAL ANNULMENT
If any of these Conditions or any provision of a Contract is declared void and invalid by firm resolution of the relevant authority, the remaining terms and conditions shall remain in effect unaffected by such declaration of invalidity.

27. ENTIRE AGREEMENT
These Conditions and any document referred to in them constitute the entire Agreement between the Parties as determined by its intent, superseding any prior covenant, agreement or promise between the Parties, oral or written. The Parties acknowledge that we agree to enter into the Contract without reliance on any statement or promise made by the other Party or which may have been inferred from any statement or document in the negotiations entered into by the two Parties prior to the said Contract, except those expressly referred to in these Conditions. Neither Party shall take any action in respect of any misrepresentation made by the other Party orally or in writing before the date of the Contract (unless the misrepresentation was made fraudulently). The only action that may be taken by the other Party will be due to breach of contract in accordance with the provisions of these Conditions.

28. OUR RIGHT TO MODIFY THESE CONDITIONS
We have the right to revise and modify these Conditions at any time. You are subject to the policies and Conditions in effect at the time you use this Site or place or order, except when, by law or decision of governmental entities, we must retroactively make changes to these policies, Conditions, or Privacy Policy. In that case, the possible changes will also affect orders previously placed by you.

29. APPLICABLE LAW AND JURISDICTION
The use of our site and contracts for the purchase of products made through this site shall be governed by Swiss law. Any dispute arising out of or relating to this site, or such contracts, shall be subject to the jurisdiction of the Swiss courts. If you are entering into the contract as a consumer, nothing in this Clause shall affect the statutory rights you have as recognized in the applicable law in this area.

30. COMMENTS AND SUGGESTIONS
Your comments and suggestions are always welcome. Please submit any comments and suggestions via our contact form. In addition, there are official complaint forms available for consumers and users. These can be requested by calling +41 76 445-2885 or using the contact form.

31. FORUM
The Kantonsgericht Nidwalden, Rathausplatz 1, 6371 Stans, Switzerland, shall have jurisdiction over any other court, however privileged, to settle any questions or disputes arising from this contract.